Emergesoft offers some service to its clients to assist to meet their increasingly specific needs.
Complete pre-configure systems
Provision of Hotel technology and IT
All-round support packages
Online backup and system recovery
Complete pre-configured systems
Avoid all the hassle associated with hardware and software incompatibilities, installation stress, system sizing, and performance tuning. We offer our clients complete pre-configured computer systems that meet their performance and security standards.The E-Hotel is already installed on the systems. All you need to do is to switch on the computer and you are ready to go.
The offer can be extended to include all the necessary accessories, ranging from flat screen monitors, printers, card readers, and backup modules. All these components are extensively pre-tested to ensure compatibility, seamless integration and performance
Provision of Hotel technology and IT
With our extensive know-how on IT hardware and systems, we leverage its partnerships in France, Germany, and China to offer hotels a “one-stop shop” for IT and consumer electronic products at the most competitive prices. Our product catalog includes, but is not limited to the following.
IT Hardwares
- Keycard systems
- Computer systems and servers
- Monitors (LCD and Flat screens)
- PBX and CTI systems
- Point of sale systems
Consumer electronic hardware
All-round support packages
In addition to our numerous technical support possibilities using our local representatives, our online and our telephone services, we offer all-round support services. For an agreed fee, we commit to respond to all technical problems within well-defined service level agreements. In addition, our engineers check your systems free of charge at least once every six months. This ensures that the systems are tuned to meet the growing performance requirements of the client. Half-year backups can be made as well as early diagnostics and maintenance to prevent failure. This offers our clients certainty in their planning and in their software.
Online backup and recovery system
What would you do if disaster strikes? Your data is one of your most-valuable assets. Because we do not underestimate this importance, we offer our clients in exchange for a small yearly fee, the possibility to regularly backup and restore their data from our online datacenter service. It offers our clients 24 hour access, secure encrypted storage, always available and multiple redundant storage to clients
