Reception
Reservation
Group Management
Management
Configuration
Technical Feature
Reports
Other Features
Additional Modules
Minimum System Requirements
Reception
E-Hotel gives the receptionist a complete view of the hotel and empowers him/her to serve the client. It puts all necessary functionality at his disposal
- Instant hotel occupation overview
- Instant room availability overview
- “One click” Check-in and Check-out
- Simplified Group Check-in and Check-out
- Room sharing for rooms with multiple beds
- Bill splitting
- Guest search by name, room no., company
- Instant room availability look-up
- Housekeeping management
- Allows simultaneous activities
- Multi-language versions software
Reservation
E-Hotel streamlines the process of reservation. It provides options to search modify, delete reservations. Group reservations are handled relatively simply. The point and click functionality makes reserving rooms a hell lot easier.
- Easy selection of available rooms
- variable special and corporate rates
- Date and room type selection from the main page – one click operation
- Multiple group reservations by point and click operations
- Automatic generation of a reservation confirmation from the application
- Online reservations directly from hotel website
- Online availability check
- Group or individual reservations
- Block room type or room number
- Room sharing
- Look up Reservations & groups by Name
Group Management
One of the most complicated tasks in a hotel is simplified using our software. The workflow is streamlined to reflect the optimized processes. Check-in, checkout, billing, reservations etc are similar to single rooms.
- Point and click selection of rooms and duration during reservation
- Creating and applying special and corporate rates
- Applying the same conditions to the same group
- Management of costs between the group and its members
- Reserve multiple rooms by Guest or Group
- Group confirmation letters with detailed room reservation information
- Check-in groups together, with guest list and auto room assignments
- Group billings or guest billing options at time of check out
Management
One of the greatest strengths of the software is the ability to tweak and twist the software to meet the needs of his property. It offers the user a cockpit like functionality to manage key aspects of the property
- Multiple room rates
- Corporate and special rate types
- Unlimited number of room types
- Unlimited number of rooms
- Role separation via user rights management
- Customer database with powerful and intuitive search functionality
- Multiple room tax rates
- Support for loyalty cards and programs
- Easy to configure to match the needs of the property
- Detail charge and payment history
- Housekeeping management
- Guest feedback management
Configuration
The software can be configured to match the needs of every client in different countries. Apart form aspects like language selection, currency, it offers the ability to customize different template, VAT, PC, users etc. The configuration wizard simplifies this process.
Technical Features
- Simplified data protection strategy with the possibility of backup and restore
- Transaction safe database infrastructure
- Support for card readers and point of sale devices
- Support for Voice over IP
- Support for computer telephony
- Computer Telephony Integrated (C T I)
- Integration of Call Data Records (CDR)
- Multi-language capabilities
- Java based platform independent solution. Supports UNIX, Linux and Window
- Support for multiple databases (Oracle, MS SQL Server, MySQL, PostGre SQL)
- Full network support
- Unlimited number of PC’s to one database for concurrent operations
Reports
The extensive reporting functionality offers hotel owners and managers a simplified view of the system. At the same times, detailed reports provide them the necessary tools to slice, dice and drill into the particular aspects of interest and better understand their cost and revenue structure.
- Detailed guest history with report generator
- Daily, Month-to-Date, Year-to-Date and Last Year Comparative reports
- Housekeeping reporting
- Night Audit Reports
- Availability Summary & Stay Information Grid
- Management reports
- In-House occupancy report
- Room status updates
- Invoice Detail bill re-creation
- Guest Ledger History
- Occupied History Statistics
- Housekeeping maintenance
Other Features
- Late check outs
- Software may be configured at any time without impacting past rental data
- Room Blocking for any transaction
- Comprehensive Help
Additional Modules
- Telephone integration module
- Voice over IP Integration
- Guest photo Integration
- Loyalty Card Integration
- Swipe Card Reader Integration
- Hotel Portal module
- Additional reports
- Custom reports to meet the needs of a particular hotel
Minimum system Requirement
- PC with 750 MHz or better processor (1.4GHz Recommended)
- 256 MB of RAM (512MB Recommended)
- 100 MB of free hard disk space (200 MB Recommended)
- Color monitor with a resolution of 1024x768.
- V90 modem or broadband internet connection for online support
- Empty USB port for Web cam if required
- Mouse or compatible pointing device
- External high capacity online backup device such as a USB drive.
- Modern Laser printer or Jet printer
- Windows 2000 or above operating system (XP Recommended) or Linux
- Uninterruptible power supply – UPS is recommended
